1. Q: What’s the difference between a video intercom system and a traditional intercom?
A: A video intercom allows tenants or staff to see who’s at the entrance before granting access, offering enhanced security over audio-only systems. Most modern systems also allow remote access through a smartphone app, making them far more flexible and secure than traditional intercoms.
2. Q: Can the access control system be integrated with our existing security setup?
A: Yes, in most cases access control systems can be integrated with existing security infrastructure, including surveillance cameras, alarm systems, and property management software. We assess your current setup and tailor the installation to ensure smooth integration.
3. Q: What happens if a tenant loses their key fob or access card?
A: No problem. The lost access credential can be quickly deactivated through the system, and a new one can be issued immediately. Unlike traditional keys, there’s no need to rekey locks, saving both time and money.
4. Q: Is there an option for remote access or management?
A: Absolutely. Most of the systems we install come with cloud-based management, allowing you to control entry, review logs, and communicate with visitors from anywhere using a smartphone, tablet, or desktop.
5. Q: How long does installation typically take, and will it disrupt tenants?
A: Installation time varies based on property size and system complexity, but we aim to complete most standard projects in 1–3 days. We work with property managers to schedule around tenant activity and minimize disruption throughout the process.
